Our values

Values icons, positively, respectfully, together

Our values and behaviours are a set of guiding principles we endeavour to live up to every day.

They aim to ensure that people have the best possible experience of mental health care. They also aim to ensure that our staff have the best possible experience of working for our Trust.

More than 1,300 service users, carers and staff worked together to create the values. They set out our ambition always to be ‘Working together for better mental health’. 

They set the standard for everyday business, including how we:

  • recruit
  • appraise and develop staff
  • measure the quality of services
  • design and develop new services
  • create organisational strategies

We have grouped the values under three headings: Positively, Respectfully, Together. Click the headings below to see the values in detail.

Positively

Be proactive...

Look for solutions, think creatively and focus on what we can do

Take pride...

Always do our best

Take responsibility...

Plan ahead, be realistic and do what we say we will

Support people to set and achieve goals...

And be the best they can

Recognise people...

Their efforts and achievements, and say thank you

Respectfully

Value everyone...

Acknowledge people's unique experiences, skills and contribution

Step into other people's shoes...

Notice what's actually happening

Take time to care...

Be welcoming, friendly and support others

Be professional...

Respect people's time and be aware of our impact

Be effective...

Focus on the purpose and keep it as simple as possible

Together

Involve people...

Make connections and learn from each other

Share...

Knowledge, information and learning

Keep people updated...

With timely, honest and open communication

Have two-way conversations...

Listen and respond

Speak up...

Seek, welcome and give feedback

 

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